Web Survey Bibliography
Title Presentation matters: how mode effects in item non-response depend on the presentation of response options
Author Zeglovits, E.; Schwarzer, S.
Source International Journal of Social Research Methodology, 19, 2, pp. 191-203
Year 2016
Database Taylor & Francis Online
Access date 23.01.2016
Abstract
Comparability of data across modes is an important issue in survey research. In this paper we discuss item non-response to attitudinal questions in telephone and web surveys. We present results from a survey experiment conducted in Italy and in Spain that compares different presentations of response options in an online setting with a benchmark telephone survey. In line with earlier studies we find that (A), the share of non substantial answers in the online survey depends on how the response option is presented. Comparing different presentations in an online survey to the standard approach of telephone surveys using propensity score matching, we find that (B), the share and pattern of non substantial answers, is most similar across the two modes in the online survey when the it is captured in an instruction on each screen for the online survey. Our findings are of particular relevance for the design of multiple mode or mix-mode surveys of attitudinal questions using online and telephone modes.
Access/Direct link Taylor and Francis (Abstract) / (Full text)
Year of publication2016
Bibliographic typeJournal article
Web survey bibliography - 2016 (264)
- A Statistical Approach to Provide Individualized Privacy for Surveys; 2016; Esponda, F.; Huerta, K.; Guerrero, V. M.
- Online and Social Media Data As an Imperfect Continuous Panel Survey; 2016; Diaz, F.; Garmon, F.; Hofman, J. K.; Kiciman, E.; Rothschild, D.
- Social Media Analyses for Social Measurement; 2016; Schober, M. F.; Pasek, J.; Guggenheim, L.; Lampe, C.; Conrad, F. G.
- A multi-group analysis of online survey respondent data quality: Comparing a regular USA consumer panel...; 2016; Golden, L.; Albaum, G.; Roster, C. A.; Smith, S. M.
- Does the Inclusion of Non-Internet Households in a Web Panel Reduce Coverage Bias?; 2016; Eckman, S.
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- The effect of email invitation elements on response rate in a web survey within an online community; 2016; Petrovcic, A.; Petric, G.; Lozar Manfreda, K.
- Respondent Conditioning in Online Panel Surveys: Results of Two Field Experiments; 2016; Struminskaya, B.
- Presentation matters: how mode effects in item non-response depend on the presentation of response options...; 2016; Zeglovits, E.; Schwarzer, S.
- Internet-administered Health-related Quality of Life Questionnaires Compared With Pen and Paper in an...; 2016; Nitikman, M.; Mulpuri, K.; Reilly, C. W.
- Doing Surveys Online ; 2016; Toepoel, V.
- Exploring Factors in Contributing Student Progress in the Open University; 2016; Arifin, M. H.
- Use of Smartphones as a New Survey Mode: A Feasibility Study ; 2015; Hu, S.; Freedner-Maguire, N.; Dayton, J.; Neff, L.
- Using Text-to-Speech (TTS) for Audio-CASI; 2012; Couper, M. P., Kirgis, N., Buageila, S., Berglund, P.